Frequently Asked Questions

Q1: What materials are used in texarahome products?

We use high-grade materials including 100% natural cotton, premium microfibers, and natural linen to deliver durability, breathability, and exceptional softness against the skin.

Q2: How do I select the right size for my Fitted Sheet or Comforter?

A detailed size guide is available on every product page (King, Queen, Single). Please measure your mattress dimensions (width, length, and depth) before ordering to ensure a perfect fit.

Q3: What is the difference between a Mattress Topper and a Mattress Protector?

A Mattress Topper is a thick, cushioned layer placed over your mattress to add plush hotel-style comfort. A Mattress Protector is a thin, waterproof barrier designed to shield the mattress from spills, dust, and allergens.

Q4: What payment methods do you accept?

We accept Mada, Visa, Mastercard, Apple Pay, and flexible buy-now-pay-later installment options via Tabby and Tamara.

Q5: How long does shipping take within Saudi Arabia?

Deliveries typically take 2 to 5 business days for major Saudi cities, and 3 to 7 business days for other regional areas via our trusted delivery partners.

Q6: How should I wash and care for my texarahome linens?

Wash linens in cold to lukewarm water (below 30°C) on a gentle cycle using mild detergent. Avoid bleach and tumble dry on low heat to preserve fabric softness and lifespan.

Q7: Can I modify or cancel my order after placing it?

Orders can be modified or canceled free of charge before they reach 'Shipped' status. Once dispatched, standard return and exchange policies apply.

Q8: What should I do if I receive a damaged or incorrect item?

Please contact our customer support team via WhatsApp or email within 48 hours of delivery with photos of the issue. We will replace the item promptly with zero additional shipping charges.